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Defects At a generic level, this refers to the proportion of defects, or instances of non-conformance to quality specifications, in a given context. Measured as a ratio or a percentage (or at times parts per million), the numerator as well as denominator in this ratio have multiple ways of being defined.
Ratio / Percentage
Accuracy
NPMO (non-conformance per million opportunities) often used synonymously to DPMO
Opportunities per Unit