Best Practice Tip: Congratulations! You have completed a holistic analysis of a challenge your business is facing. You are now ready to present your findings and recommendations to your stakeholders. We recommend you follow this approach to maximise use of the tool and minimise the need to translate all this good work into a slide pack – this itself can save you hours of re-work and also keep all the analysis in a re-usable and standard structure.
So far, we have seen how to set context – or provide map coordinates – to the GPS algorithm; then create a symptom-cause-remedy hypothesis; then build a happy path of hand-offs and then pull it all together into a diagnostic map. Open Orbit is a place to think, and you are allowed to change your mind! At any stage in the analysis, if you feel one of these choices should have been different, you can make the change without negating the work done till that point. The algorithm simply picks up the new data and starts adjusting its recommendations from there on.
The information entered on the diagnostic map can also be used to generate the Fishbone diagram and the Performance Gap report. These are the core diagnostic tools in Open Orbit, and will help you save significant time and effort in taking your project through to a point where improvement actions can be debated and agreed between stakeholders.
The tool contains many more features, to help with collaboration between users and to enable project tracking and reporting. These will be covered in separate training modules.
You can also view a short video that will help you navigate the tool better: Open Orbit Tutorial Video
We hope you found this module of Open Orbit training informative and useful. Algorithmic guidance for process optimisation is a unique and leading edge approach, and we wish you every success in using this technology and deriving business benefits from it. Open Orbit, where Clever Meets Simple!